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We are here for when you and your business needs an extra helping hand.

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ABOUT US

ABOUT US

Are you a busy professional looking to reclaim valuable time and focus on what truly matters? Look no further – I'm here to lighten your workload and amplify your productivity.

Hi! I'm Charlene, your dedicated Virtual Assistant and Online Business Manager.

I specialise in providing tailored support to entrepreneurs, executives, and small business owners like yourself. With over 20+ years of experience in administrative tasks, project management, and business administration, I'm committed to helping you streamline operations, boost efficiency, and achieve your goals with ease.

Why choose UncommonVA as your next Virtual Assistant?

Personalised Approach: Every business is unique, and as such we take the time to get to know you and your specific business needs. Whether it's managing schedules, handling emails, or booking travel, we'll tailor services to align perfectly with your objectives.

 

Reliability and Trustworthiness: It is our mission to deliver consistent, high-quality support, with a strong commitment to confidentiality and professionalism.

 

Proactive Problem-Solving:  Problem? What problem? We identify, manage and solve any potential issues proactively, to ensure your focus is kept on the big picture. From identifying opportunities for growth to streamlining processes, we're always one step ahead.

 

Clear Communication: Communication is key to a successful partnership. You'll be informed every step of the way, providing regular updates and seeking your input to ensure we're always on the same page.

Efficiency and Effectiveness: Time is precious, and we're here to make the most of it. By handling your administrative tasks, managing projects, and implementing strategic initiatives, your schedule will be free so you can focus on business growth.

OUR SERVICES
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WHAT WE OFFER

Business
Services

  • Administration Support
    - Calendar management
    - Email correspondence
    - Travel arrangements

       - Document control, development

  • Admin systems and processes

  • Inbox management

  • Financial support​​

       - Invoicing

       - Bookkeeping

       - Expense reconciliation

       - Receivable & Payable

       - Bank Reconciliation

Planning & Management

  • Time management

  • Project management

  • Annual planning sessions

  • Implementing process strategies

  • Event planning and management

Customer
Support

  • Customer service assistance

  • CRM implementation and maintenance

  • Customer satisfaction management

Social Media & Marketing

  • Social media management

  • EDMs

  • Copywriting

  • Proof reading

  • Presentations

  • Marketing materials

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TESTIMONALS

WHAT OUR CLIENTS SAY

CONTACT

LET'S CHAT

No two businesses are the same and sometimes all you know is that you just need help and don't know where to start. That's ok, we're here to help. 

Fill in the form and we will be in touch to organise an initial discovery call to find out more about each other and your business needs.

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Contact Us

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